Winning on an online gaming platform is exciting — but waiting hours to access that money kills the fun. 1up understands this completely. That's why the withdrawal process is built with speed and transparency at its core.
Most people in Bangladesh use bKash, Nagad, or Rocket for everyday transactions. 1up supports direct withdrawals to all three channels — no separate bank account or card needed. Funds go straight to whichever mobile number is linked to your bKash or Nagad.
Many platforms quietly deduct fees at the time of withdrawal. On 1up, withdrawals are completely free — every BDT you win is yours. Every withdrawal request can be tracked in real time, and you'll get an instant notification once it's processed successfully.
New users need to complete a one-time identity verification before their first withdrawal — it's a necessary security measure. The process takes just a few minutes, and once done, all future withdrawals go through even faster.
Withdraw directly via Bangladesh's most popular mobile banking methods
Bangladesh's number one mobile banking. Withdraw from 1up directly to your bKash number. Funds arrive within five minutes.
Withdraw easily via Nagad, the postal savings service. A popular option for fast payouts with minimal registration friction.
Withdraw via Dutch-Bangla Bank's Rocket service. Easy access to your bank balance — equally convenient in cities and rural areas.
Withdrawing on 1up is straightforward. Just follow the steps below from any device — mobile or desktop. Your first withdrawal may take a little longer for identity verification, but after that the whole process wraps up in minutes.
See at a glance which method suits you best
| Method | Minimum | Max/Day | Time | Fee | Availability |
|---|---|---|---|---|---|
| 💜 bKash | BDT 500 | BDT 1,00,000 | 5–10 Minutes | Free | 24/7 |
| 🧡 Nagad | BDT 500 | BDT 1,00,000 | 5–15 Minutes | Free | 24/7 |
| 💚 Rocket | BDT 500 | BDT 1,00,000 | 10–15 Minutes | Free | 24/7 |
Processing may be slightly delayed during bank or operator system maintenance.
Security comes first when it comes to online financial transactions. 1up takes this seriously. Every withdrawal request goes through a multi-layer security protocol, and all account information is fully encrypted.
Withdrawals can only be made to your registered mobile number. Sending funds to a third-party number is not permitted. OTP verification is required for every transaction, ensuring only the account holder can withdraw. If any suspicious activity is detected, the account is secured immediately.
Follow these tips for a smooth, hassle-free withdrawal experience
Double-check your bKash, Nagad, or Rocket number before submitting. Sending funds to a wrong number can delay recovery.
6 PM to 10 PM is peak hours. It may take a little longer during this time — around 15–20 minutes. Nothing to worry about.
1up will never ask for your OTP over phone or chat. If anyone does, it's a scam — report it to support immediately.
Make sure your 1up wallet has enough balance before submitting a withdrawal. Requests will fail if the balance is insufficient.
After submitting a request, wait for it to process. Submitting the same request multiple times may cause a system lock.
If you still have not received your funds after 20 minutes, contact us via live chat with your transaction ID. Support is available 24/7.
First-time users sometimes pause when they see a KYC verification prompt. It's nothing to worry about — in fact, it's what keeps your account and funds protected. The KYC process on 1up is fully digital and takes just a few minutes.
Upload a photo of your national ID or passport along with a selfie to complete KYC. Verification typically takes within 30 minutes. Once KYC is done, all future withdrawals process faster — no repeat verification needed.
Your personal information is kept strictly confidential. 1up never shares your KYC documents with any third party. They are used solely for legal compliance and fraud prevention.
